Last updated: 24th Feb, 2025
1. No Refunds – All Sales Are Final
All products and services offered by TheFederalCode.com, including but not limited to eBooks, online courses, and coaching or consulting services, are sold on a strictly no-refund basis. By making a purchase on our website, you acknowledge and agree that all sales are final, and no refunds will be issued under any circumstances.
2. Scope of Products and Services
This policy applies to all digital and informational products (including courses, eBooks, and other downloadable content) and any coaching or consulting services provided by Jason White or The Federal Code team. Once access is granted or a service has commenced, you are not eligible to receive a refund or credit.
3. Reasoning for a No-Refund Policy
Immediate Access to Digital Content: Our digital products and content are provided instantly upon purchase. Once the materials are accessed, they cannot be “returned.”
Proprietary Information: Our courses and eBooks contain proprietary information designed to help you start or grow your business in the federal government contracting space. Once this information is viewed or downloaded, it cannot be “unlearned” or taken back.
Customized Services: Coaching and consulting are tailored to your specific needs and objectives. The time and resources we invest in providing personalized support cannot be recovered once the service has begun.
4. Course Enrollment and Access
Upon purchasing a course or eBook, you will receive instant access to the materials through your online account. We encourage you to carefully review the description, curriculum, and any available previews or samples before making a purchase decision.
5. Coaching and Consulting Services
When you purchase coaching or consulting services, you agree to the outlined scope of work and timeline provided at the time of sale. All coaching and consulting fees are non-refundable, regardless of your level of participation or completion.
6. Chargebacks
Any chargeback initiated by you or your payment provider in contradiction of this policy will be investigated. We reserve the right to dispute any chargeback that we believe to be initiated without valid cause, including providing documentation and evidence of your access to purchased materials or services.
7. Exceptions
While our standard policy is that no refunds will be issued, if there are extenuating circumstances (such as a duplicate payment), we may, at our sole discretion, issue a partial or full refund. This determination will be made on a case-by-case basis and does not alter our general no-refund policy.
8. Contact Information
If you have any questions regarding this Refund Policy, please contact our support team at:
Email: admin@thefederalcode.com
By purchasing any product or service on TheFederalCode.com, you agree to and are legally bound by the terms of this Refund Policy. If you do not agree to these terms, please do not purchase our products or services.